Shipping Policy
Shipping
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time, there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and fulfill the back ordered items as soon as they are available.
Shipping is free on orders of $150 USD or more. For orders under $150, shipping costs are a flat rate of $15. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer. Shipping offers exclude HI, AK, and APO/FPO/DPO addresses.
P.O. Box Shipping: Currently we are unable to offer shipping to P.O. Boxes.
Military Address Shipping: We are able to ship to military addresses within the United State using USPS. We are unable to offer this service using courier
services.
Please email us if you have a specific request. We will always do our best to figure out a solution.
Delivery Terms
In general, domestic shipments are in transit for 2 - 7 days. Orders are usually dispatched within 2 business days of payment of order. Our warehouse operates Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum. International shipments are not available at this time.
Winter Shipping Notice
We closely monitor the weather nationwide and do our best to time shipments for the most favorable conditions. These efforts may add additional fulfillment time. To reduce the risk of freezing, we ship orders Monday, Tuesday and Wednesday only. Thursdays depend on forecasted temperatures and destination addresses.
We also pack some shipments with insulated liners and heat packs to help regulate the product's temperature in transit.
Again, this may delay order fulfillment and time-in-transit. We greatly appreciate your patience and understanding!
Please keep in mind we continue to experience delays due to COVID-19 and national/global supply-chain issues.